One Identity Starling Status

All Systems Operational

One Identity Starling Operational

Account Email Notifications Operational

Account Services Portal Operational

Cloud Assistant Operational

Connect Operational

Remote Access Operational

Subscription and Billing Operational

One Identity Starling NA Operational

Account Email Notifications Operational

Account Services Portal Operational

Cloud Assistant Operational

Connect Operational

PAM Essentials Operational

Remote Access Operational

Subscription and Billing Operational

One Identity Starling EMEA Operational

Account Email Notifications Operational

Account Services Portal Operational

Cloud Assistant Operational

Connect Operational

PAM Essentials Operational

Remote Access Operational

Subscription and Billing Operational

On Demand NA Operational

Identity Manager On Demand Operational

Safeguard On Demand Operational

On Demand EMEA Operational

Identity Manager On Demand Operational

Safeguard On Demand Operational

On Demand APAC Operational

Identity Manager On Demand Operational

Safeguard On Demand Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Scheduled Maintenance for IMODSE at October 13th, 00:00 PDT - 08:00 PDT Oct `13`, `2025` `00:00`-`08:00` PDT

We intend to perform planned maintenance (IMODSE) on October 13th, 00:00 PDT - 08:00 PDT.
All IMODSE customers can expect a short service interruption at some point during this timeframe.
We will make a modification to all IMODSE instances which will increase the hosted jobservers performance.

Knowledgebase article: https://support.oneidentity.com/kb/4380707/configuration-change-for-cloud-hosted-job-servers
Posted on Sep 26, 2025 - 07:54 PDT

Past Incidents

Oct 3, 2025

Safeguard On Demand Stargate Clients disconnected in US region

Resolved - Issue has been resolved and we will continue to monitor.
Oct 3, 14:55 PDT

Monitoring - We have identified the issue and have applied a fix and are currently monitoring
Oct 3, 14:22 PDT

Investigating - We are currently investigating and issue with Safeguard On Demand Stargate Clients are in a disconnected state in US region. This issue only impacts instances that use the Stargate connection. We will provide updates hourly as we work towards a resolution.
Oct 3, 13:07 PDT

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

No incidents reported.

Sep 29, 2025

Scheduled maintenance for Starling Connect - September 29th, 00:00 PDT - 08:00 PDT

Completed - The scheduled maintenance has been completed.
Sep 29, 04:37 PDT

Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 29, 04:37 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 00:00 PDT

Scheduled - Expect service interruptions regarding the following Connectors:
1.) ServiceNow: A new version 3.0 will be introduced which will support Group membership inside Group and OAuth 2.0 Authentication for this connector.
2.) Workday HR: Schema update will be done with some additional attributes mapped in the connector from v3.2 onwards for Employees, FutureDated, DeltaSync endpoints.
Sep 15, 04:35 PDT

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.

Sep 22, 2025

No incidents reported.

Sep 21, 2025

No incidents reported.

Sep 20, 2025

No incidents reported.

Sep 19, 2025

No incidents reported.

All Systems Operational

Scheduled Maintenance

Scheduled Maintenance for IMODSE at October 13th, 00:00 PDT - 08:00 PDT Oct 13, 2025 00:00-08:00 PDT

Past Incidents

Scheduled Maintenance for IMODSE at October 13th, 00:00 PDT - 08:00 PDT Oct `13`, `2025` `00:00`-`08:00` PDT