All Systems Operational

One Identity On Demand Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
Remote Access Operational
Subscription and Billing Operational
One Identity On Demand NA Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Operational
Remote Access Operational
Subscription and Billing Operational
One Identity On Demand EMEA Operational
Account Email Notifications Operational
Account Services Portal Operational
Cloud Assistant Operational
Connect Operational
PAM Essentials Operational
Remote Access Operational
Subscription and Billing Operational
On Demand Services NA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand Services EMEA Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
On Demand Services APAC Operational
Identity Manager On Demand Operational
Safeguard On Demand Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance (information only, no impact expected) September 28th, 02:00AM - 03:00AM PDT Sep 28, 2026 02:00-03:00 PDT

We intend to perform planned maintenance (IMODSE) on September 28th, 02:00AM PDT - 03:00AM PDT.
We will renew identitymanager-cloud-oneidentity-com and identitymanager-cloud-oneidentity-eu SSL certification. No service interruption is expected.
All further updates will be posted here on our status page.

Posted on Sep 14, 2026 - 00:11 PDT

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

Completed - The scheduled maintenance has been completed.
Sep 11, 08:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 00:00 PDT
Scheduled - Resolution to the SuccessFactors HR connector bug that is causing HTTP 500 (Internal Server Error) during employee synchronization when an EmpJob record did not have associated employment data (null employmentNav) and the connector attempted to map the sapGlobalUserId attribute.

This fix is applicable only to version 10.5 of One Identity Connect (formerly known as Starling Connect) for the SuccessFactors HR Connector

Sep 8, 10:22 PDT

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.